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Beyond UX Design Podcast

🚪The Art of Saying "No": From Doormat to Advocate with Chris Nguyen

Published 18 days ago • 8 min read

This week, Chris Nguyen shares his journey from feeling like a doormat to becoming his own best advocate. Chris offers strategies for designers to find their voice, build influence, and drive meaningful change in their orgs.

Do you feel like a doormat, passively accepting decisions that undermine your design expertise?


SPONSOR

Beyond UX Design is brought to you by The UX Playbook.

If you want to transform your career from fuzzy to focused, make sure to grab UX Playbook’s Fast Track Bundle. Head on over to beyonduxdesign.com/playbook, and use the promo code BEYOND for nearly $25 off these examples, videos, and tips hand-crafted by my buddy Chris Nguyen.


Picture this: You land your dream UX job.

👍 You have these grand ideas of how well you’ll be respected.
👍 You’ll have that seat at the table.
👍 Everyone will take your advice because *you* are the UX Designer.

But then reality hits.

👎 People don’t listen to you.
👎 Your team doesn’t take your advice.
👎 You have no input.

Product Managers and stakeholders give you a punch list of solutions and expect you to have it all mocked up by Friday.

➡️ You’re not an advocate for the user.
➡️ You’re a doormat.

Sound familiar?

I’m pretty sure we’ve all been there. I definitely have.

So has my good buddy, Christopher Nguyen.

Chris has some first-hand experience with this and he shares some of his personal experiences with how he was able to overcome this.

Check the comments for a link to listen to the full episode.

🎉 AND 🎉

I’m sure you’ve got a ton of questions for Chris, and you’re in luck because we’re doing another LIVE event next week. Chris will answer all your questions.


🎯 Here are some key takeaways from our chat

1️⃣ Understand the cultural and operational dynamics of your organization: We’ve talked before about learning the players and the rules when you join a new team. This insight allows you to understand what you will and won’t work when advocating for yourself and your team.

2️⃣ Cultivate robust professional relationships across your organization: These relationships can be crucial for mutual support and advancing your projects, especially in larger organizations where there might be silos and walls across teams.

3️⃣ Use stakeholder interviews to gain insights and build rapport: This technique not only informs better design solutions but also establishes you as a collaborative and thoughtful leader for UX within your team.

4️⃣ Take full ownership of your responsibilities and outcomes: Understand what you can control and own it. This accountability demonstrates your reliability and commitment to your role, the team, and the organization.

5️⃣ Master the art of strategic communication: Embrace your social capital. Ensure that your contributions and the contributions of your team are visible and that they align with the broader goals of your organization and stakeholders


Chris will answer your questions LIVE

Ever feel like a doormat in your UX role? Like your team is just walking all over you?

It’s time for a change. Chris Nguyen, founder of UX Playbook, recently shared his strategies for self-advocacy on the show. Now, he’s joining us live to dive even deeper.

We’ll explore practical tips for asserting your value, navigating team dynamics, and ensuring your voice is heard. Chris’s insights are essential for anyone in UX—from beginners to seasoned professionals—looking to step up their game.

Mark your calendars for Tuesday, May 2nd @ 9 AM Eastern. Chris will be answering your questions live.

Don’t miss this crucial discussion if you’re ready to transform from a passive participant to a proactive advocate in your UX career.


SPONSOR

Support Our Sponsors

This week is brought to you by the UX Playbook.

Do you feel lost in your UX career journey? Let the UX Playbook be your roadmap to success!

Handcrafted by my buddy Chris Nguyen for UX designers just like you, these bundles offer comprehensive guides on everything from UX fundamentals to portfolio creation to nailing your job search. It’s packed with hundreds of videos and notion guides with real-world examples, pro tips, and exclusive bonuses. All of that makes UX Playbook your one-stop shop to elevate your career.

And because I know this will be a game changer for you, I’ve partnered with Chris to get everyone listening 10% off their Fast Track Bundle if you use the code BEYOND when you check out.

So, head on over to beyonduxdesign.com/playbook use the code BEYOND, and save yourself nearly $25.

Don’t wait, get your UX journey back on track with the UX Playbook and transform your career from fuzzy to focused.


They don't teach this stuff in school

Learn the things they left off the syllabus.

Also available at these fine retailers


🎙️ In case you missed them...

The UX Process Paradox with Rob Hamblen

Veteran designer Rob Hamblen shares his perspectives on the often-debated topic of design process. Rob posits that embracing a defined methodology enhances creativity and leads to successful outcomes.

From Doormat to Advocate with Chris Nguyen

This week, Chris Nguyen shares his journey from feeling like a doormat to becoming his own best advocate. Chris offers strategies for designers to find their voice, build influence, and drive meaningful change in their orgs.

The Great UX/PM Schism with Tom Drugan

As AI and economic pressures upend traditional software roles, how can Product Managers and UX Designers leverage each other’s strengths to continue to deliver exceptional user experiences?


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You're more than a designer, because there's more to UX than design

Beyond UX Design's mission is to give you the tools you need to be a truly effective UX designer by diving into the soft skills they won't be teaching you in school or a boot camp. These skills are critical to your success.

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