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Beyond UX Design Podcast

You're more than a designer, because there's more to UX than design

Beyond UX Design's mission is to give you the tools you need to be a truly effective UX designer by diving into the soft skills they won't be teaching you in school or a boot camp. These skills are critical to your success.

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🧠 How can our brain trick us into seeing patterns that don't exist? A closer look at the Clustering Illusion

Explore the full Cognition Catalog! Clustering Illusion The Clustering Illusion is a cognitive bias that occurs when we perceive patterns in random sequences of data or events, even when there's no actual correlation or causal relationship present. This bias reflects our brain's tendency to seek order in randomness. Two preeminent scholars on the clustering illusion, psychologists Daniel Kahneman and Amos Tversky, assert that the representativeness heuristic causes the clustering illusion, a...

2 days ago • 7 min read

Catch the latest episode! This week, Chris Nguyen shares his journey from feeling like a doormat to becoming his own best advocate. Chris offers strategies for designers to find their voice, build influence, and drive meaningful change in their orgs. Do you feel like a doormat, passively accepting decisions that undermine your design expertise? SPONSOR Beyond UX Design is brought to you by The UX Playbook. If you want to transform your career from fuzzy to focused, make sure to grab UX...

4 days ago • 8 min read

Catch the latest episode! As AI and economic pressures upend traditional software roles, how can Product Managers and UX Designers leverage each other’s strengths to continue to deliver exceptional user experiences? Can Product Managers and UX Designers find common ground amidst the growing “turf war?” SPONSOR Beyond UX Design is supported by Jeff White’s Storytelling Toolkit. Do yourself a favor and head on over to beyonduxdesign.com/storytelling and use the promo code BEYONDUX at checkout...

12 days ago • 8 min read

Explore the full Cognition Catalog! Pseudocertainty Effect The Pseudocertainty Effect is a cognitive bias where we perceive a situation as less risky or more certain than it actually is, particularly in multi-stage decision-making. This bias can lead to overconfidence and poor judgment, as we might underestimate the risks involved in subsequent stages of a decision process. This effect was identified within the larger idea of prospect theory by Daniel Kahneman and Amos Tversky. Their...

16 days ago • 6 min read

Catch the latest episode! Design leader Laura Baker shares her insights on generalist and specialist design roles. We explore how embracing a wide skillset can open up new opportunities and help us future-proof our expertise. Can embracing a broad skillset unlock new opportunities and help future-proof your design career? I started out with UX in 2011. Back then, everyone was a “UX Designer.” There weren’t really a lot of specialty career paths in UX. To be fair, I was completely self-taught...

19 days ago • 6 min read

Explore the full Cognition Catalog! Mood-Congruent Memory Bias We tend to recall memories that align with our current mood. It's easier to remember positive experiences, and when we're in a bad mood, we're more likely to recall negative ones. This bias affects how we interpret our past, perceive our present, and make decisions about our future. Understanding mood-congruent memory bias can have significant implications for team dynamics, especially in a work environment that's as collaborative...

23 days ago • 6 min read

Explore the full Cognition Catalog! False Consensus Effect The False Consensus Effect is a cognitive bias where we overestimate the extent to which our beliefs, opinions, preferences, values, and habits are normal and typical of those of others. On teams, this can lead to assumptions that everyone is on the same page without verifying, potentially causing misalignment and project delays. The term "False Consensus Effect" was first introduced in the late 1970s by researchers Lee Ross, David...

30 days ago • 5 min read

Catch the latest episode! Amy Santee joins the show to dissect the current UX job market. We dig deep into the reasons behind the current instability and offer some insights about these uncertain times and how you might navigate the mess. Is the UX job market as dire as it seems? Today’s conversation hits close to home for many in the UX community. The job market, as it stands, can only be described as “challenging.” My guest, Amy Santee, a career strategist and coach, sheds light on the...

about 1 month ago • 7 min read

Explore the full Cognition Catalog! Fading Affect Bias Negative emotions associated with past events tend to weaken faster than positive emotions. This bias significantly influences our behavior and decision-making in team settings, particularly in how we plan and assess risks. One of the first studies showing the Fading Affect Bias (FAB) was done in 1932. In this study, people were asked to remember past events and how they felt about them. The results showed that people remembered the...

about 1 month ago • 5 min read

Catch the latest episode! This week I talk with analytics expert and author Jeff Hendrickson about his new book “Unleashing the Power of UX Analytics.” Jeff shares proven strategies to uncover deep user insights and drive meaningful change. You can’t just plug in Google Analytics and expect to get the data you need to make informed decisions. This week, I chat with my friend and colleague, Jeff Hendrickson, to discuss his new book, “Unleashing the Power of UX Analytics: Proven Techniques and...

about 1 month ago • 6 min read
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